HuoMa Bot posts notifications into HuoMa Messenger group chats. To add it to a chat, open the chat → settings → add member → search by bot name. Once added, the chat appears in the dropdowns below.
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Communication Managers
Users with the Communication Manager flag can manage these settings. Only superadmins can assign managers.
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Role Permissions
Controls which roles can access specific Messenger features. All users see chats they're a member of regardless of these settings. Superadmin has access to all features by default.
WhatsApp
HuoMa's WhatsApp runs on Chatbox Switchboard. Incoming WhatsApp messages appear in Messenger and replies are sent back via WhatsApp. Who sees the WhatsApp tab is controlled per role in the Access grid.
How your name is shown to WhatsApp customers on messages you send. It is added as a prefix, e.g. (Myron): hello.
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Responses
Pre-written and automatic replies for WhatsApp conversations.
Pre-written WhatsApp replies. Staff insert them via the star in any WhatsApp conversation. Supports {customer_name}, {customer_first_name}, {org_name}, {sender_name}, {date}, {time}.
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Two fixed auto-replies for first-contact WhatsApp conversations, fired by Chatbox Switchboard about a minute after the contact stops typing. Use each card's toggle to enable or disable its slot. If a staff member sends a message before the timer fires, the auto-response is cancelled.
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Module Visibility
View As Permissions
Push Notifications
Choose which events send a push notification to members' phones. Turning one off stops that push for everyone in this organisation.
Expense Claims
Upload a receipt and we'll extract the date, amount, and vendor. HuoMa AI learns from your edits over time.
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Upload Receipt
or drag & drop a receipt here
Receipt details
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Why this change?
Why reject this receipt?
Manage Expense Claims
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Assets
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Depreciation Schedule
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Manage Access
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Payslips
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Payroll Processing
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Salary Adjustment
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CPF
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SDL
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Master Salary
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My Leaves
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My Requests
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Activity Log
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Leave Settings
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Staff
Add staff members here to allow them access to the Leave module. Managers and Delegates will also get access to the Team Leave Management page.
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Leave Policy
Timezone
Sets the reference timezone for the leave calendar and today's date.
Leave Types
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Workweek
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Designated Work Days
Days outside the usual workweek (e.g. a Saturday open day) where staff are expected to be present. Staff who cannot attend must apply for leave for these days.
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Audit Log
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Leave Calendar
MonTueWedThuFriSatSun
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Staff Schedule
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New Document
Static documents can always be edited. Forms collect structured answers from each signed-in user.
External
Add Shift
Create Saturday shifts for a specific date or across a range of dates. If multiple staff are added, they are assigned in rotation.
Request a swap
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Swap request
Apply for Leave
Only official Medical Certificates (MC) from a licensed doctor or clinic are accepted. If you don't have your MC yet, submit your request now and upload the MC later — it must be uploaded before the end of the work day.
PDF or image
Leave Request
Review Leave Request
Bug Report
Report a bug
Adjust Leave Balance
Leave Balances
Create Group
Applies to AL, OFF, and CL leave types.
Add Leave Type
Add Staff to HR
Theme Management
Dark Mode
Brand Logo
Logo & browser favicon — SVG preferred, PNG accepted.
Dark Mode Logo
Will be shown instead of the main logo when dark mode is active. Files accepted: SVG and PNG but SVG preferred.
Display Name
The clean name shown to your team and customers in the header, page title and emails. Leave blank to use the internal name ().
URL Slug
Lowercase letters, numbers and hyphens. Used in URLs like huoma.mynt.sg/<slug>/dashboard. Changing this will break existing bookmarks.
Colours
Title Colour
Org name colour in the header
Primary
Accent
Background
Card Surface
Border
Auto-fills dark palette based on your light mode colours.
Title Colour
Org name colour in the header when dark mode is active
Primary
Leave blank to use light mode primary
Accent
Leave blank to use light mode accent
Background
Card Surface
Border
Typography
Title Font
Body Font
Font Scale
Sizes
Base Size
px
1 rem = this many pixels. Browser default is 16px.
Mobile Breakpoint
px
Below this width, mobile font sizes activate. Default: 767px.
Resets to: 16px base — Default scale — 767px breakpoint
Bug Reports
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Report a Bug
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Corporate Governance
Shares and shareholder loans for each member of the register. Founder shares carry 10 votes each; common shares carry 1 vote each. Loans are debt extended by the shareholder and do not count towards equity ownership.
Manage Payments
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Payments & Payouts
Manage Billing
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New Invoice
Payment Link
Share this link with the customer. They can scan the PayNow QR to pay.
CRM
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Link existing invoice
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New prospect
Mark as lost
Manage CRM
Campaigns
Each campaign gets a WhatsApp link with a prefilled first message and a downloadable QR code. The source tag registers automatically, so attribution can never drift from the printed QR.
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Quiz results queue
Quiz submissions whose phone number matched no prospect, or matched more than one. Link to an existing prospect, create a new one, or dismiss.
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Sales rotation
New enquiries assign in alphabetical order to staff flagged as a salesperson: the next person after whoever was most recently assigned by the rotation. A manual reassignment never moves this queue. Whoever is assigned, by rotation or by hand, is notified immediately: this ping is not a nudge and always fires, even with nudges off in the Nudges tab.
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Nudges
Follow-up reminders, separate from the assignment ping in the Assignment tab: an assigned enquiry with no first reply escalates to CRM managers, and a prospect that has gone quiet nudges its owner. If the owner still has not messaged after the quiet nudge, managers are alerted, then alerted again on the same interval until the owner messages or the prospect closes. Off by default.
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Stages
Click a stage to rename it, change its color, reorder the board columns, mark it Terminal, set it as the default entry stage for new enquiries, set it as the first-reply target, or archive it. A stage used by the app itself (nudges, analytics, the lost-reason flow) shows Archive disabled in its settings, with an explanation why; it can still be renamed and recolored. Archiving any other stage requires moving its prospects to another stage first, so nothing is ever orphaned.